OUR PROMISES

We are Aimstorm Solutions & Services LLC (“we”, “our”, “us”) and operate under the name of Aimscart.

We’re 100% committed to keeping your data safe and secure. Our team are avid online shoppers, so we totally appreciate and respect how important privacy is. If you have any worries about your personal information feel free to reach out through our WhatsApp or email support@aimscart.com, we’d be happy to answer any questions you have!

WHY WE NEED YOUR INFORMATION

There may be times when you give us ‘sensitive’ information and we protect this data like it’s our own. We only ask for the essentials and we use your data to provide you the best service possible. The table below shows why we need this information:

Your Details
Why?

Name, Address & Phone Number

  • Order Updates
  • Delivery
  • Fraud Prevention
  • After Sales Support

Gender

Fraud Prevention

Payment Information

  • Payment
  • Refunds
  • Fraud Prevention

Purchase History & Saved Items

  • Refunds
  • After Sales Support
  • Personalize your shopping experience
  • Recommend products we think you’d like

IP Address & Device Type

  • Fraud Prevention
  • Website and service improvements
  • Personalize your shopping experience
HOW LONG WE HOLD ONTO YOUR DATA

We’ll only keep your information on file for as long as you are a customer. If you haven’t logged onto our website for three years we will delete your information from our systems. If you no longer wish to be a customer, you can also contact our support team and request to delete all the information we have on you.

In some circumstances, like cases of anti-money laundering or fraud, we may keep data longer if we need to or the law says we have to.

MARKETING

If you have opted into our marketing messages you’ll receive updates by email and text on product launches and promotions.

No longer want to receive updates from us? No problem, email our support team at support@aimscart.com and we’ll update your preferences.

Please bare in mind that Aimscart has many inter-connecting services so it may take a few days for our systems to update. Also stopping marketing messages will not stop order related updates.

YOUR RIGHTS

You have a right to:

  • Access the personal data we hold about you
  • Be informed about how your personal data is being used
  • Update incorrect data we have on file
  • Request to delete your information on file
  • Stop all direct marketing communication
  • Complain to your data protection regulator (ICO)
  •  
CHANGES TO THIS POLICY

We’ll post any changes we make to our privacy notice on this page and if they’re significant changes we’ll post it on the Aimscart website and let you know by email.